Contact and help
Do you have a question or a suggestion, or did something go wrong? Write to us and we will help you.
Frequently asked questions
›Does Remembi cost anything?
It is free to start, with up to 10 people. Premium gives you unlimited people, AI suggestions and Remembi Vault. Family is for several adults in the same family. Prices are shown under Subscription.
›How do I cancel my subscription?
If you bought it on the website: go to Subscription and tap Manage subscription. If you bought it in the App Store: open Settings on your iPhone, tap your name and then Subscriptions. You keep your plan until the end of the period.
›How do I delete my account?
On the website under Settings → Privacy and data, or in the app under More → Privacy. You can download all your data first. Deleting cannot be undone.
›Who can see my information?
Only you, and the adults in your family if you choose to share a person with them. Memories in Remembi Vault are always private. We never sell your data.
›I am not getting any reminders. What should I do?
Check that notifications are turned on for Remembi in your phone settings and that reminders are on under More → Reminders. Email reminders can end up in your spam folder.
The company behind Remembi
Neurovia AB · Reg. no. 559542-7724
Elektronvägen 1, 141 49 Huddinge