Draft – this text will be reviewed by a lawyer before Remembi launches.
Terms of use
Last updated: 2026-11-08
These terms apply when you use the Remembi app and website, operated by Neurovia AB. By creating an account you accept the terms.
1. The service
Remembi helps you remember birthdays, anniversaries and holidays, reminds you in advance and suggests what to write, buy or plan.
We develop the service continuously. Features may be added, changed or removed. If something you pay for goes away, we will tell you in advance.
2. Your account
- You must be at least [16] years old to create an account.
- The information you provide must be accurate, and you are responsible for no one else using your account.
- The account is personal. With Remembi Family you share some things, but everyone has their own account.
- You can delete your account at any time under More → Privacy in the app or Settings on the website. If you have a subscription, cancel it first.
3. Information you store about others
You are responsible for the information you store about other people. Only store what you need to remember and celebrate them, and no sensitive information. See the privacy policy.
In a kids' party guest list you may note guests' allergies if needed for the party. The guest list is deleted automatically 30 days after the party.
You must have the right to use any photos you save in Remembi Vault.
4. Reminders
We do our best to deliver reminders on time. They may still fail or be delayed, for example if notifications are off on your phone, if an email lands in spam, or because of technical errors. Remembi is an aid and does not replace your own responsibility for important dates.
Dates for holidays that follow the lunar calendar, such as Eid, are estimated and may differ by a day.
5. AI suggestions
Greetings, gift ideas and plans are created with AI. They may be wrong, inappropriate or not fit your situation. Always read suggestions before you use them. You are responsible for what you send or buy.
Prices in gift ideas are rough estimates, not offers from any store.
There is a monthly limit on AI suggestions. The limit depends on your subscription and is shown in the app.
6. Subscriptions and payment
Remembi Free is free. Remembi Premium costs SEK [49] per month or SEK [399] per year, and Remembi Family SEK [79] per month, or the price shown when you buy. Prices are in Swedish kronor.
- On the website you pay by card via Stripe. The subscription renews automatically until you cancel it under Subscription → Manage subscription, and it then lasts until the end of the period you paid for.
- If you buy in the app (once available), payment is handled by the App Store or Google Play, and their terms for payment, renewal and refunds apply.
- If a payment fails we retry for a while. If it still fails, the subscription ends and your account moves to Remembi Free. Your information is kept.
- If we change the price we will tell you in advance, and the new price applies from the next period.
As a consumer you normally have a 14-day right of withdrawal for distance purchases. If you start using Premium right after buying, you consent to delivery starting, and the right of withdrawal then ends as provided by law.
7. Remembi Family
- The person who pays for Remembi Family (the owner) can invite up to five other adults. Everyone has their own account.
- Members get Family's benefits as long as the owner's subscription is active.
- People shared with the family can be seen and edited by all adults in the family. Only the person who added someone can delete them or stop sharing them.
- The owner can remove members and the family. If you leave the family, the people you shared become private again.
8. Links to stores
Remembi may show links to stores and services. If you buy something there, your contract is with the store, not with us. We may earn a commission. Sponsored suggestions are always clearly marked.
9. What you may not do
- Use Remembi to harass, monitor or harm anyone.
- Try to access other people's accounts or data, or disrupt the service.
- Copy, resell or automatically scrape content from the service.
If you break these terms we may suspend your account. For serious violations this may happen without notice.
10. Liability
The service is provided as is. We are not liable for indirect damage, such as a missed birthday, a gift that was not appreciated, or a purchase from a store. This does not limit your rights under mandatory consumer law.
11. Changes to the terms
We may change these terms. We will announce material changes at least 30 days in advance in the app or by email. If you do not accept a change, you can delete your account before it takes effect.
12. Law and disputes
Swedish law applies. If you are unhappy, contact us first and we will try to resolve it. As a consumer you can also turn to the Swedish National Board for Consumer Disputes (arn.se) or the EU's online dispute resolution platform.
Contact: Neurovia AB, Elektronvägen 1, 141 49 Huddinge, hej@remembi.se.